All customer information is managed with the utmost care and privacy.

We hold ourselves to a high standard of quality and commitment. Our promise to you is to maintain a high standard by providing amazing products and  services while working to promote our values. The satisfaction of knowing the product you'll receive will be shipped with care. Fast Shipping, 100% Customer Satisfaction Guaranteed 

 

Shipping Policy

Thank you for visiting and shopping at www.ctech.live. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Delivery Time 5-10 Days

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been Processed containing Item Name, Address. The tracking number will be active within 24 to 72  Hours

Customs, Duties and Taxes

Ctech is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Ctech is not liable for any products damaged or lost during shipping.

Please save all packaging materials and damaged goods before filing a claim.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.